| From:
sjones@ispmeister.com Date: March 12, 2000 10:59 AM To: sales@enuffalreadyinc.com Subject: I can't afford it To Whom It May Concern: I used your web site to order a Cannon EOS-II Elan camera on March 9th. I have changed my mind and would like to void my order that you were to ship to 551 Wayland St., Cleveland, Ohio, 19571. If you need to call me, my number is (615)888- 9999. Thank you, Susan Jones |
| Customer
Name: Street Address: City,State,Zip: Phone: Message Date: Message Type: Message Routing: Order Date: Product Manufacturer: Product Model Number: |
Susan
Jones 551 Wayland Street Cleveland, OH 19571 615-888-9999 MAR-12-2000 Order Cancellation Customer Service MAR-09-2000 Canon EOS-II |
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SyntelliRead infers the year. |
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The parentheses are removed and a dash is inserted after the area code. |
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The date is converted into the format required by the downstream system. |
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The intended department is inferred from the Message Type. |
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The typographical error in the name is corrected. |
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A free-formatted message is received from the customer |
SyntelliRead extracts, formats, and structures relevant information in the message to facilitate automated processing by a downstream system |